Training and Development Manager
United States Air Force, April 2018 - Present
Led 36 team members to automated monthly training reports saving over 300 hours/year. Analyzed training needs & developed 9 new training programs while improving 13 existing programs. Conferred with management to identify training needs based on projected changes while ensuring training goals met for 189 personnel.
Flight Operations Resource Manager
United States Air Force, August 2017 - August 2018
Led 14 team members to synchronize flying operations with the South Korean Air Force. Tracked daily flight requirements to maximize airspace utilization. Guided the United States Air Force's $171 million flying program enabling over 21,000 flights. Organized 46 working groups between 9 US agencies and South Korea.
United States Air Force, August 2015 - July 2017
Developed and coordinated program acquisition planning, support documentation. Provided process improvement for 13 programs, monitored contractor's activities and validated $22.5 billion in hardware, software, and implementation upgrades to the E-8C JSTARS aircraft.
Education and Development Manager
United States Air Force, February 2014 - August 2015
Planned, developed, and provide training and staff development programs. Used effective methods such as classroom training, demonstrations, on-th-job training, meetings, conferences, and workshops. Conferred with management and conducted surveys to identify training needs based on projected production processes, changes, and other factors. Evaluated instructor performance.
Quality Assurance Supervisor
United States Air Force, March 2011 - February 2014
Validate all team members are trained and complies with all directives. Execute annual qualification audits and report findings. Provide additional training when required to ensure safe operations. Support the development, implementation, maintenance and ongoing improvement of operations.
Cost Estimator & Purchasing Agent
United States Air Force, February 2008 - March 2011
Developed annual budget for training, equipment, and personal gear for team members. Validated expenses for official use and ensured members were paid for travel. Replaced faulty equipment and implemented full cradle-to-grave for computers/monitors. Ensured operations ran smoothly.
Network and Computer Systems Administrator
United States Air Force, January 2006 - July 2017
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
United States Air Force, June 2005 - December 2005
Learn military and leadership principles. Complete technical school geared towards maintaining, troubleshooting, and fixing IT systems. Covered electronic principles, networks, data links, radios, software, and hardware.
McDonald's Corporation, April 2001 - June 2005
Worked with teams to ensure proper storage and handling of food. Coped with different people and problem solving. Maintained equipment such as oven/grill in proper condition. Adapted to pressure, responsible, organized, and hardworking.